Our goal is to create products that are not only organic and eco-friendly, but also meet the highest standards of effectiveness and quality. That is why we use only the finest natural ingredients of the highest quality and employ gentle, minimally invasive processing methods to preserve the full potency of these ingredients.

Unlike many other organic and natural cosmetics brands, we consistently avoid using fillers such as glycerin and instead rely on natural preservation methods to ensure the shelf life and effectiveness of our products. In addition, our oils are not deodorized so as not to alter their basic structure and to preserve the full effectiveness of the ingredients.

We can say with pride and confidence that our products are not only free of harmful synthetic substances, but are also particularly effective and gentle on the skin and hair.

When choosing the right hair care products, your individual needs and hair type are the top priorities. In our diverse product range, you’ll find various options tailored to different hair types and needs.

For example, if you struggle with oily hair or a sensitive scalp, our The Essential One - Balancing Shampoo is the ideal choice. For those with dry or damaged hair, our The Milky One - Nourishing Shampoo is the right solution. If you want to give your hair extra shine, our The Chilled One - Shine Shampoo is just right for you.

In addition to shampoos, we also offer care products such as hair cream, hair mask, and conditioner, which help to optimally care for and nourish your hair. We recommend taking a look at the product descriptions to find the ideal product for your individual needs.

If you’re unsure or need advice, simply contact us at: office@trueorganiccosmetics.at or write to us via the contact form

That's generally a difficult question to answer, because everyone has different hair and different hair-washing habits.

We recommend using 10–15 ml of shampoo per wash. Depending on how often you wash your hair, this should last you up to 1–3 months.

We always recommend using a boar-bristle brush with the shampoos so that you can distribute the oils evenly throughout the lengths of your hair on days when you don't want to wash it.

In our experience, this allows you to keep your hair looking nice and clean for several days between washes.

We are proud that our products carry the organic certification and contain only natural and organic ingredients. Organic certification ensures that our products meet strict guidelines and standards, which are verified by independent certification bodies. In close collaboration with our suppliers, we ensure that the raw materials are sustainably and organically grown.

Our goal is to offer our customers the best possible products that are not only good for their skin but also for the environment. Through this certification, we aim to ensure trustworthy quality while contributing to sustainable practices in the cosmetics industry.

Hair growth is primarily influenced by genetic factors and can be supported by external factors such as diet and hair care. Our products are specifically designed to care for and nourish the scalp and hair to promote healthy and strong hair growth.

A balanced and healthy scalp is crucial for hair to grow thicker and shinier. Targeted detoxification of the scalp can also activate more hair follicles, which can lead to fuller hair. We rely on high-quality ingredients to ensure that our products are not only nourishing but also promote optimal hair growth.

Our products proudly bear the Austria Bio Garantie certification, one of Austria’s most rigorous certification bodies. Austria Bio Garantie conducts inspections and certifications for companies that produce products from organic farming and sustainable animal husbandry. Our certification guarantees that our products meet the strict standards of Austria Bio Garantie and are free from harmful chemicals and synthetic additives.

We are particularly proud to offer our customers high-quality, certified organic cosmetic products that not only meet their expectations for quality but also adhere to the highest ecological standards.

At True Organic Cosmetics, we strive to offer you products that are easy and convenient to use. Our products have been formulated to be used in much the same way as conventional products. If you already have experience with conventional products, you won’t notice any major differences when using ours.

However, due to the natural ingredients and the use of sustainable packaging materials, there may be some differences. We therefore recommend that you carefully read the instructions on the packaging of our products before using them. If you have any further questions about how to use our products, our staff will be happy to assist you.

We are proud that all our products are manufactured in Austria. Our production facility is equipped with state-of-the-art technology to ensure that our products are manufactured in a clean and hygienic environment.

By manufacturing in Austria, we can not only ensure that all our products meet the EU’s high standards and regulations, but also that the employees at the production facility benefit from fair working conditions. They are paid according to collective wage agreements and are subject to Austrian labor law. We care not only about the quality of our products but also about the well-being of the people involved in production. Your satisfaction with our products is important to us, and the origin of our products as well as the fair treatment of our employees play a crucial role in our commitment to quality and transparency.

The shelf life of our products varies depending on the product type and storage conditions. Generally, the shelf life of our products ranges from 6 to 12 months. To maintain the quality of our products, proper storage and adherence to usage instructions after opening are essential.

We recommend protecting our products from direct sunlight and high temperatures to ensure optimal shelf life. It is advisable to check the expiration date on the product packaging to ensure that the product is still in optimal condition and can be used.

The freshness and effectiveness of our products are important to us, and we are confident that following these recommendations will ensure the best possible experience for our customers.

Your order typically leaves our warehouse within 1–2 business days and is on its way to you.

Delivery times vary depending on the destination. You can find all the details here.

Our products are carefully crafted using high-quality, natural, and organic ingredients, which are often more expensive than the synthetic ingredients used in conventional cosmetic products. We invest in the development and manufacturing of our products to ensure they are both effective and safe.

Our commitment to environmental friendliness is reflected in our sustainable production processes and the use of eco-friendly packaging solutions. Our prices therefore reflect our values and our commitment to quality, sustainability, and customer satisfaction. With every purchase of our products, you are not only supporting your skin but also our collective efforts toward a healthier environment.

You can conveniently pay with major credit cards such as Visa and MasterCard. We also offer the option to pay via PayPal or Klarna Sofort. Please note that all payments are processed securely and encrypted to ensure the safety of your data.

If you have any questions about our payment options, our customer service team is always available to assist you. We are happy to assist you and ensure that your shopping experience with us goes as smoothly as possible.